KX AxisDocs

Getting Started

Deploy your first KX Axis agent in under 30 minutes.

Getting Started

This guide walks you through creating a KX Axis account, building your first agent workflow, and going live on your first channel.

Prerequisites

  • A KX Axis account (sign up here)
  • Access to the channel you want to deploy on (web chat, SMS, or email)

Step 1 — Create a workspace

After signing in, click New Workspace and give it a name that matches your use case (e.g. "Sales Q4" or "Support - EMEA").

Step 2 — Build your first flow

  1. Open the Visual Workflow Builder from the left sidebar
  2. Drag a Start node onto the canvas
  3. Add a Message node — type the opening message your agent will send
  4. Connect the nodes by dragging from the output handle of Start to the input of Message
  5. Add a Condition node to branch on user intent

Step 3 — Test in the simulator

Before going live, click Simulate in the toolbar. The simulation engine lets you:

  • Run your flow end-to-end with synthetic user inputs
  • Inspect every node decision in real time
  • Check for dead ends or missing fallback paths

Step 4 — Deploy to a channel

  1. Click Deploy → choose your channel
  2. For web chat: copy the embed snippet and paste it into your site's <head>
  3. For SMS: connect your Twilio number in Settings → Integrations

Once deployed, your agent is live. Head to Analytics to track conversion rates, drop-off points, and session quality.

Next steps

Introduction

Welcome to the KX Axis documentation.

Core Concepts

Understand the building blocks of KX Axis — conversations, nodes, flows, and conditions.

On this page

Getting StartedPrerequisitesStep 1 — Create a workspaceStep 2 — Build your first flowStep 3 — Test in the simulatorStep 4 — Deploy to a channelNext steps