Build once. Compose everywhere.
Capabilities are discrete, reusable cognitive modules. Define a lead qualification or scheduling behavior once — then attach it to any workflow, any agent, any channel. No duplication. No drift.
Intent Capture
Detect and progressively constrain user intent across turns. Narrows the hypothesis space as certainty accumulates.
Fact Collection
Collect structured facts — name, need, timeline, budget — progressively in natural conversation flow.
Behavioral Routing
Route conversation paths based on intent confidence, entity values, API results, or configured conditions.
Question Answering
Attach a knowledge base to any node. Answers scoped to defined content — no hallucination outside the boundary.
Lead Qualification
Score and qualify leads in real time based on collected signals, entity values, and configurable thresholds.
Scheduling
Offer, book, and confirm appointments in-conversation. Connects to your calendar via API integration.
CRM Sync
Write structured facts to your CRM at any workflow node. Every conversation produces clean, typed data.
Webhook Events
Emit typed events at any workflow node to any endpoint. Integrate with any system in real time.
Outcome Tracking
Define what success looks like per workflow. Measure it per conversation, per cohort, per time period.
Rewards & Loyalty
Enroll users, check point balances, and trigger reward offers — contextually within any flow.
Membership Flows
Qualify, onboard, and handle membership inquiries with structured flows designed for subscription models.
Multi-Channel Deploy
One workflow definition deploys across chat, SMS, email, voice, and API simultaneously.